How to Leave a Great Phone Message
August 27, 2012
Alexia Isaak
A good friend and co-worker recently gave me a tip on how to leave a great phone message that I'd like to pass on to you. Using this technique allows you to effectively communicate your message and contact information in an easy way that can be notated and recalled. There is a simple format for the message in this easy four-step script: "Hi My name is____." "My phone ...Read More
Communication is Key
November 29, 2011
Alexia Isaak
"Never pass up an opportunity to keep your mouth shut." ~ Elizabeth Elliott This quote got me thinking. In a world where communication seems to suffer so much, how could keeping your mouth shut be such an asset? In my book, Views from the 13th Floor: Conversations with My Mentor, I tout the value of over-communication. When It comes to business and certain relationships, this is absolutely true. ...Read More
She Said, He Said!
June 06, 2011
Alexia Isaak
Communication is key, is it not? How often do we experience communication misunderstandings in our relationships? We communicate poorly with friends, family, co-workers and significant others. You say something with a particular meaning, and the other person receives it with an entirely different meaning than you intended. Often, the misunderstood meaning is one that is confusing and offensive resulting in some sort of spat. Parents seem to be great at ...Read More
How Smart Are You?
April 04, 2011
Alexia Isaak
How smart are you? Are you book smart, people smart, music smart, or anything else in particular? Is the Intelligence Quotient (IQ) the main indicator of your smarts? What if you rocked spreadsheets and astrophysics, but had no people skills. Take my pal, Sheldon, on the Big Bang Theory for example. He's as smart as they come when books are concerned, but he's totally ignorant to social standards and ...Read More
How Do You Respond to Criticism? Part 2
March 30, 2011
Alexia Isaak
Last time we looked at the different ways we respond to criticism, so this time I want to look at how we choose to react to the feedback. Since not all criticism is good and constructive over, it is important to evaluate the feedback before selecting a course of action. For that reason we should consider a couple of things when absorbing and processing criticism. 1. Who is ...Read More